Missed/Cancelled Lessons

  • Your weekly lesson time is reserved, therefore, if a student misses or cancels a lesson on the same day as scheduled, we are unable to reschedule or provide a credit, under any circumstances. 

  • However, with at least a 24-hour notice provided to the Studio Director (not to the teacher), alternate times may be offered, if available - but only during the same week as the lesson to be missed.  Please know this accommodation is not guaranteed. 

  • In the event that a teacher is absent, a substitute will fill in or a makeup lesson will be scheduled, however, we are unable to provide credits.

  • Please note, our closed dates and snow days, if any, are not in accordance with any school schedules. 

  • We will email closed dates for each billing cycle, as well as post closed date reminders to this website (not our socials).

  • Contact the Studio Director via text (preferred) or phone: (413) 563-9809

Lesson Discontinuation

  • We require a one-month written notice to be provided to the Studio Director in advance of stopping lessons. 

  • Tuition will be charged for this period, regardless of whether the student attends the notice period lessons.  This provides a transition period for student and teacher.

Scheduled Vacations

  • Upon request, with at least a two-week notice provided to the Studio Director, we can schedule a make-up lesson for your vacation.

  • We are unable to credit for lessons missed due to vacations. 

Tuition Payment

  • Tuition is charged on the 1st of each month, for the month ahead, utilizing the credit card on file.  The tuition amount will be the same each month  (closed dates are already deducted from the tuition schedule and tuition is averaged over a 6-month period). 

  • There is a $15. late fee if tuition is not received by the 1st of the month. 

  • We reserve the right to terminate services for any reason, without notice, at any time.

Electronic Funds Authorization

As a duly authorized account holder on the financial institution account identified, I authorize Tom Kopyto Music LLC to perform scheduled or periodic electronic charges from the bank account or credit card on file for lesson tuition or other charges made to my account. This also includes payment for the final month of lesson tuition required for the “one-month written notice” I am required to give. Furthermore, if any such electronic debit(s) should be returned by my financial institution as Non-Sufficient Funds (NSF), I authorize Tom Kopyto Music LLC to collect any returned item fees by electronic debit from my account, or I will pay the balance due by another payment method.